Shipping policy

Shipping Information

At LuneVogue, we strive to deliver your fashion items quickly and securely. We partner with reliable shipping carriers to ensure your orders arrive in perfect condition.

Shipping Destinations

We currently ship to most countries worldwide. During checkout, please verify if we deliver to your location.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. Custom-made items may require additional processing time.

Shipping Methods & Delivery Times

• Standard Shipping: 7-15 business days

Delivery times are estimates and may vary depending on your location and customs processing.

Shipping Costs

Shipping fees are calculated based on:

• Destination country
• Package weight and dimensions
• Selected shipping method

Free shipping may be available for orders meeting certain criteria - check our promotions page for current offers.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information. You can monitor your package's journey directly through our website or the carrier's tracking system.

Customs & Import Duties

International shipments may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the recipient and are not included in our shipping costs or product prices.

Shipping Issues

If you experience any problems with your delivery, please contact our customer service team immediately. Include your order number and details about the issue for prompt assistance.

Returns & Exchanges

For information about returning or exchanging items, please refer to our Returns Policy page.