Tracking order

How to Track Your Order

At LuneVogue, we understand how exciting it is to receive your fashion items. Here's how you can track your order status:

  1. Order Confirmation: After placing your order, you'll receive an email confirmation with your order details.
  2. Processing: Your order will be processed within 1-2 business days. You'll receive a notification when your items are packed and ready for shipment.
  3. Shipping Notification: Once shipped, you'll receive an email with your tracking number and carrier information.
  4. Tracking Your Package: Use the tracking number provided to monitor your package's journey.

Using Third-Party Tracking Services

For comprehensive tracking across multiple carriers, we recommend using:

17Track

A reliable global package tracking platform that supports most international carriers:

  1. Visit 17Track website
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

17Track provides detailed updates including customs clearance status and estimated delivery dates.

Tracking Tips

  • Tracking information may take 24-48 hours to appear after shipment
  • For international orders, allow additional time for customs processing
  • If your tracking shows no movement for more than 5 business days, please contact our customer service

Need Help?

If you encounter any issues with tracking your order or if your package appears delayed, please visit our Help Center for assistance.